Sales Consultant (আদিবাসী – Tribal Community)

Department: Sales

Salary: Negotiable

Reports to: Sales In-charge

Requirement:

Qualifications & Experience:

• A high school diploma is required. A bachelor’s degree or a related field is a plus.
• 2 years of experience in sales, preferably in the bath ware, kitchenware, or home improvement sector.
• Recent graduates are welcome to apply!
• Experience in B2C sales or showroom environments is highly desirable.
• Strong communication and interpersonal skills
• Presentable, confident, and professional demeanor
• Ability to understand customer needs and provide tailored solutions

Key Responsibilities:

Customer Engagement & Consultation:

• Greet and assist walk-in clients in the showroom with product selection and queries.
• Understand customer needs and preferences to offer tailored solutions, ensuring an enriching and informative experience.
• Build and maintain strong client relationships to encourage repeat business and referrals

Product Expertise & Demonstrations:

• Provide accurate product information, pricing, and after-sales support
• Deliver in-depth knowledge and live demonstrations of our products, showcasing how they can enhance customers’ lifestyles and homes. Stay informed about the latest industry trends and innovations.
• Stay updated on new product launches and industry trends

Sales Achievement:

• Drive sales by meeting and surpassing set targets through exceptional service, up-selling, and cross-selling techniques.
• Monitor and report on personal sales metrics to ensure performance goals are consistently achieved.
• Meet and exceed monthly and quarterly sales targets

Client Relationship Building:

• Develop and maintain strong, lasting relationships with clients by offering proactive follow-ups and post-purchase support.
• Address customer concerns, resolve complaints, and ensure complete satisfaction with our products and services.

Tribe Culture & Team Collaboration:

• Work closely with fellow Tribe members to foster a positive, collaborative, and supportive environment.
• Share insights, learnings, and ideas with your team, contributing to a culture of empowerment and continuous growth.
• Work closely with internal teams for order processing and customer support

Market Insight & Competitor Awareness:

• Keep a pulse on market trends, competitor products, and consumer preferences to help guide your sales strategy and offer valuable feedback to the company’s leadership team.
• Maintain showroom appearance and ensure proper product display

Customer Hospitality:

• Serve tea, coffee, water, and refreshments to clients, ensuring a professional level of hospitality.
• Provide special assistance to VIP clients as required.

Cleanliness and Hygiene:

• Ensure display products are polished and presentable as per showroom standards.
• Maintain overall cleanliness of the showroom, including outdoor premises.

Job Scope & Changes

• The scope of responsibilities may be reviewed and adjusted in response to organizational needs, as determined     by management.
• Undertake additional tasks or responsibilities as assigned by management, consistent with the overall role and capabilities.

Key Skills:

• Strong communication and interpersonal skills with a natural ability to connect with customers.
• A deep understanding of customer needs and an ability to offer tailored solutions.
• Knowledge of bath ware and kitchenware products is a plus or a keen interest to learn.
• Goal-oriented with a proven track record of achieving sales targets.
• Ability to thrive in a collaborative, team-based environment.
• Highly organized, with excellent time management skills.

Compensation & Other Benefits:

• Competitive salary
• Yearly salary review
• Two Festival Bonuses
• Office Accommodation
• Other benefits as per company policy